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Vacancy from: 24 December 2024
Senior reception administrator
Type of activity
Full-time employment
Your tasks will include:
- Greet guests warmly and provide complete information about the complex;
- Accept calls and reservations from sales channels;
- Check-in, check-out and guest billing;
- Guest transfers;
- Organization of the work of reception administrators and stewards;
- Drawing up work schedules for reception administrators and stewards;
- Training of new employees of the unit;
- Coordination of the work of maids;
- Communicating with guests on all issues related to their stay;
- Ensuring efficient and prompt service to guests and their comfortable stay at the hotel;
- Monitoring the timely preparation of rooms for guests' arrival;
- Maintain a high level of service and gain guest loyalty.
Requirements:
- Work experience in a similar position of at least 2 years
- Proficiency in the Ukrainian language
- Knowledge of English - not lower than B1;
- Knowledge of a second foreign language will be an advantage;
- Knowledge of cash discipline.
- Professional education will be an advantage;
- Punctuality and responsibility;
- Empathy and a positive vision of the world;
- Non-conflict and ability to solve non-standard situations;
- Willingness to learn and develop in the hospitality business.
Working conditions:
- work schedule 5/2
- Salary 30,000 UAH and bonuses based on work results.
We guarantee:
- active, interesting work, opportunity for career growth;
- official employment;
- food and uniforms for staff;
- transfer.
Do you want to create unforgettable experiences for our guests? Send your resume and become part of our team!
